Contact Us

We're a small team and we read every message. Whether it's about an order, a product, or which jar suits your child, we're happy to help.

Customer care

• Email: neonutrivahealthcarepvtltd@gmail.com
• Phone / WhatsApp: +91 981 861 8164, Mon to Sat, 10 am to 6 pm IST
• Address: Neonutriva Healthcare Private Limited, B-1/357, First Floor, Janak Puri, New Delhi 110058, India

We usually reply within one working day.

Before you write

• Order status: check the tracking link in your shipping confirmation email or SMS.
• Damaged or wrong item: please share your order number and a photo or unboxing video, see our Refund & Return Policy.
• Product questions: our FAQs cover dosage, ingredients, age and storage.

Grievance Officer

In accordance with the Consumer Protection (E-Commerce) Rules, 2020 and the Digital Personal Data Protection Act, 2023, our Grievance Officer is:

• Name: Mohit Sakhuja
• Email: neonutrivahealthcarepvtltd@gmail.com
• Phone: +91 981 861 8164
• Address: Neonutriva Healthcare Private Limited, B-1/357, First Floor, Janak Puri, New Delhi 110058, India

We acknowledge every complaint within 48 hours and aim to resolve it within one month of receipt.